Privacy
Enterprise Resources is committed to ensuring that your privacy is protected. This statement (together with our General Terms and Conditions) sets out the basis on which any personal data we collect from and about you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. This statement is being provided to you in line with our obligations as of May 25, 2018 under the General Data Protection Regulations.
Data We Collect and Process
We will collect and process the following data about you:
The information you give us
This is information about you that you give us by corresponding with us by phone, e-mail, or otherwise. It includes the information you supply us with when you engage us to provide legal, accounting, compliance, and tax services. The information you give us may include, but is not limited to, your name, address, e-mail address, phone number, financial and credit card information, bills, photographs, passports, driving licences, other identification documents, etc.
Information we collect about you
Depending on the circumstances, we might also obtain personal data about you from other sources, such as public registers, government and regulatory authorities, business partners, financial and insurance advisors, service providers, etc.
You are not obliged to provide us with your personal information. However, if you do not, we might not be able to carry out the services you have requested of us.
Why do we process your data?
We process your data in order to comply with legal obligations to which we are subject, to perform the services you have requested of us, or to take steps at your request prior to undertaking to provide services for you. We do this because you have consented to our processing of your data or for the purposes of our legitimate interests, such as to inform you of changes to our services or to provide you with information about other services we offer.
HOW WE USE YOUR DATA
We gather and use your information to:
WHO WE SHARE YOUR DATA WITH
We may share your information with agents, contractors, or partners of Enterprise Resources in connection with services that these individuals or entities perform for or with Enterprise Resources. These include, but are not limited to, providers of archiving services, solicitors, overseas counsel, third-party experts, accountants, financial and tax advisors, or external auditors.
We may disclose your data in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
We may disclose or share your data in order to comply with any legal obligation or to enforce or apply our General Terms and Conditions.
Our agents, contractors, or partners are restricted from using your data in any way other than to provide services for Enterprise Resources, or services for the collaboration in which they and Enterprise Resources are engaged. Enterprise Resources requires that all such agents, contractors or partners enter into contractual guarantees to observe security and privacy obligations as stringent as those set forth in this privacy statement.
DATA SECURITY
We take our data security responsibilities seriously, employing the most appropriate physical and technical measures, including staff training and awareness.
The transmission of information by means of the internet, including through e-mail, is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to or from us by means of e-mail, and any such transmission is at your own risk.
DATA RETENTION
It is our aim to only hold your data for as long as this is necessary. Unless otherwise required under applicable law, we store your data for as long as we provide services to you and for a period of no less than seven years beginning on the date we archive your file.
WHERE WE STORE YOUR INFORMATION
We might store your information in different places. Physical files are stored in our office and in our archives. Electronic files are stored on our secure servers and in the cloud. We may transfer your data to, and store it at, a destination outside of Malawi. Whenever we transfer your data in such a way, we will ensure appropriate safeguards are in place. You may contact us via e-mail, letter, or telephone in case you wish to find out more or to obtain a copy of the appropriate safeguards. We have carried out ongoing data privacy impact assessments for documents.
YOUR RIGHTS
You have the right to request that we:
You also have the right to lodge a complaint with the Data Protection Commissioner at any time.
The exercise of your rights might be subject to certain conditions prescribed by law, and we might require further information from you before we can respond to your request.
You may exercise your rights by contacting us at the addresses or e-mail addresses provided above.
Our place of main establishment in Southern Africa is the Republic of Malawi.
CONTACT DETAILS
Contact:
Chief Executive Officer
Enterprise Resources Ltd
P.O. Box 1470,
Lilongwe
MALAWI
If you would like to contact us with any queries or comments in relation to your personal data, please:
Send an e-mail to info@enterpriseresourcemw.com
CHANGES TO STATEMENT
We may update this privacy statement from time to time and will publish such an updated version on our website, as appropriate.
